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The 211 impact

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211 provides health care assistance to a couple in need.

Racked by severe headaches, Paula knew the source of her ailment was poor eyesight. Neither Paula, 42, nor her husband, had vision or dental insurance. While she worked as a truck driver, home health aide and housekeeper, she couldn’t find a stable job with benefits. Unable to pay for an eye exam or glasses, she finally fished out a flyer someone had given her with information about 211 and made the call. After listening to her story, the 211 specialist connected her with a local civic service group that helped her with the cost of an eye exam and glasses. Paula is now pain-free and seeing clearly again.

“I feel really blessed from the help I’ve gotten,” Paula said. “I can’t say enough about how nice they are down at 211. They’re so kind. They don’t make you feel shameful.” Paula’s husband followed in her footsteps. Due to the medication he took for a childhood illness, his teeth had begun to crumble, causing regular infections and leading to low self-esteem. He connected with 211 and found dental clinics that specialize in serving low-income earners, enabling him to get the dental services he desperately needed.

In 2018 alone, 211s in the U.S. made more than 1.7 million connections to increase healthcare and health insurance access. 211 is free, accessible 24/7/365, completely confidential and available in more than 180 languages. Simply dial 211 or visit unitedwayrrv.org/211 to speak with someone today.

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